RETURNS
• Goods purchased that have been worn cannot be returned/refunded unless defective.
• If an exchange or refund is required then the items should be returned to us in their original condition and packaging within 14 days of your purchase.
If items are returned after 30 days of purchase that are deemed to be damaged/faulty by the purchaser then 1st Choice Sports reserve the right to refuse a refund and goods will be returned
to manufacturer for final decision on fault.
If the manufacturer identifies a manufacturing fault and that the goods has not been used incorrectly by the purchaser a full refund will be given.
• The purchaser is requested to return the original invoice.
• Please note all parcels must be sent back using Recorded / Signed for Delivery.
• Please address return parcels to: 1st Choice Sports, Unit 25 Booth House, Hartford Trading Estate, Featherstall Road, OL9 7TQ.
• 1st Choice Sports reserve the right to refuse a refund or exchange if the goods returned are deemed to be damaged or tampered with. This does not affect your statutory rights.
• Goods returned will be given a full refund for the products although carriage cost will not be refunded. It is also the purchasers responsibility to pay for the return of items.
TEAMWEAR EXCHANGE/CANCELLATION CHARGES
Teamwear items that are ordered incorrectly by the customer and an exchange required are subject to a handling/administration charge as detailed below.
All items must be returned in the original packaging and returned to 1st Choice Sports at the customers cost, the original invoice will need to accompany the goods.
1st Choice Sports will only accept exchanges up to 14 days after the original invoice/delivery date.
1st Choice Sports will not accept returns or exchanges for items that have been ordered incorrectly and have been custom printed.
Order placed and confirmed by email, letter or fax that are cancelled after goods have arrived at 1st Choice Sports will also be subject to a handling/administration charge as detailed below.
• PROSTAR PRODUCTS - 15% of 1st Choice Sports unit price per item
• MACRON PRODUCTS - 20% of 1st Choice Sports unit price per item
• TRAINING EQUIPMENT PRODUCTS - 10% of 1st Choice Sports unit price per item
• ALL OTHER PRODUCTS - 15% of 1st Choice Sports unit price per item
DELIVERIES
• All purchases are despatched by FASTWAY Couriers and a signature is required on delivery at the address given by the purchaser when placing an order.
• All goods remain the property of 1st Choice Sports until delivery of products.
Delivery Charges (UK mainland only)
All orders under £400 £10.00
All orders over £400 FOC